Frequently Asked Questions
General Questions
In Short, NO
Skater has to register only once in wbsaters.com.
However, skater must update his/her RSFI Application number every year.
Don't worry, This happens to most of us
Just Click on "forgot password?" link on the Login page.
You should get your password reset to temporary pasword and sent it to your registered email in 10 mins.
Didn't receive new password in over 10 mins
Please check your spam mail
Please check if your email is valid and is not restricted like space issue etc.
Send us an email, if you have checked from your end and still haven't received new password
RSFI Registration Update
Yes, all skaters must update their RSFI registration number every year to remain eligible for participation in competitions.
In case of any issue while uploading the RSFI registration PDF, skaters are advised to contact their respective District Coordinator for assistance.
Photo Upload Guidelines
If your photo is not visible in your profile, Entry Form PDF, or certificate, it may not have been uploaded or does not meet the required specifications.
Please upload a recent passport-size photograph in your profile that meets the following criteria:
- The photo should show the full face up to the neck, with at least 60% of the face clearly visible.
- The background should be plain and light-colored.
- The image should be in JPEG or PNG format.
- File size should not exceed 200 KB.
- No hats, sunglasses, or accessories that cover the face.
Following these guidelines ensures your photo appears correctly on your profile, Entry Form, and certificate.
Please contact District Coordinator
Please visit District page on our website to know the contact person name at https://wbskaters.com/districtassociation.php.
Competition Participation
First Login
After you login,
- select the Competition that you are eligible from the left hand menu
- Select the Races
- Make necessary Payment
- Voila !! you are done
The wbskaters will issue the Racer Number (Entry Form PDF) approximately 1–2 days prior to the competition, after closure of registrations.
Yes. Upon successful payment, the skater will receive a confirmation email from CCAvenue containing the transaction details and the amount paid.
Please note that this email is generated by the payment gateway and not by the wbskaters system.
Skaters are strongly advised to retain this confirmation email until the official Entry Form (Racer Number PDF) is received.
In case of any discrepancy (such as non-receipt of the Racer Number PDF), this email will serve as valid proof of payment.
No need to worry — this can occasionally happen.
Please allow some time for the confirmation email to be delivered by the payment gateway.
You may try registering again for the competition. If your earlier payment was successful, you will receive a message indicating that the skater is already registered for the competition. In that case, no further action is required.
If you are able to proceed with registration again, please do not make a second payment. Instead, contact your District Coordinator for assistance.
While reporting, kindly provide proof of payment (such as a transaction confirmation or bank message) for faster resolution.
Required Documents
Please carry the following on the day of the competition:
- Signed copy of the Entry Form PDF containing your racer number. (Racer numbers are issued only after submission of the signed Entry Form.)
- Valid Aadhaar Card for identity verification, if you don't have valid RSFI Registration.
- Valid medical insurance card or related papers for verification.
Carrying these documents ensures smooth participation and verification at the venue.
No need to worry — this can occasionally happen.
If a skater does not receive the Entry Form PDF with the Racer Number, they should immediately contact their respective District Coordinator for assistance.
Please share the following details while reporting:
- Skater’s Name
- Registration Details
- Proof of Successful Payment (confirmation email/receipt)
After Competition
Results Publication
Competition results are automatically published within 1–2 days after the event concludes.
You can view detailed results, including skater timings, by logging in and navigating to the "Results" tab on wbskaters.com/wbskatersapp.
Alternatively, results are also available at https://wbskaters.com/result.php. Please note that this page does not include individual skater timings.
Certificate Generation Timeline
Certificates are automatically generated within 1–2 days after the completion of the competition.
Please ensure the following:
- The skater has uploaded a valid RSFI registration in their profile.
- The signed copy of the Entry Form was submitted during the competition.
If you have completed the above steps and are still unable to download the certificate, please contact your District Coordinator for assistance.
Correction Process
We regret the inconvenience caused. If you notice any error in your certificate, please report it to your District Coordinator.
Kindly include the following details while reporting:
- Skater’s Name
- Details of the error
- Supporting documents (if applicable)